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VIRGINIA McCLAIN DESIGNS

Contact

virginialamcclain@gmail.com

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FAQs

You’ve Got Questions — I’ve Got Answers

What is your average turnaround time?

I'll be frank. I have a 5 year old and I work from home. She's pretty good at entertaining herself for a while, but there are days (or weeks) where she decides that me ignoring her is the worst thing ever. So, my turnaround times are variable, because my available working hours in a given day are variable.

That said, I can generally get an initial cover design to you in a few days, and an initial formatting design to you in about a week. Then your responsiveness factors greatly into how quickly we move on from there. 

Why do I have to pay half of the cost of booking upfront?

The short answer is: because this is the internet, and not everyone is nice. The long answer is: I'm sure you're a lovely, trustworthy human being. However, not everyone is, and I cannot afford to spend time on design work that is going to go unpaid. I have bills to pay and a daughter to feed, and charging half of the cost upfront allows me confidently start work on your project as quickly as possible. 

If you have ANY questions about a project before you decide to book it, please e-mail me at virginialamcclain@gmail.com or use the contact form on this website. I am always happy to answer questions, and I don't want you to feel like you are risking your hard-earned money.  

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